1. Introduction

Effective Date: March 2, 2026

Our website address is: https://inobusonline.store.

Inobus Online Store (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
By using our website, you agree to the practices described in this Policy.

2. Information We Collect

A. Information You Provide

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers)
  • Account login details (if you create an account)
  • Customer service communications

B. Automatically Collected Information

  • IP address
  • Browser type and device information
  • Cookies and usage data
  • Pages visited and browsing behavior

3. Purpose of Collecting Personal Information

We collect and use your information for:

  • Processing and fulfilling orders
  • Processing payments
  • Shipping and delivery
  • Providing customer service
  • Managing your account
  • Improving our website and services
  • Sending promotional emails (with consent)
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. Payment Processing

We accept payments using Visa, MasterCard, American Express, and other major credit or debit cards.
Payments are securely processed through third-party providers such as Stripe and PayPal.
We do not store full payment card details on our servers.

5. Sharing of Personal Information

We may share your personal information with trusted third parties only when necessary, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • IT service providers
  • Legal or regulatory authorities when required

We do not sell or rent your personal information.

6. Cookies and Tracking Technologies

We use cookies to enable shopping cart functionality, remember login details, improve performance, and analyze site traffic.
Cookies can be disabled via browser settings, but some features may not work properly.

7. Data Retention

We retain personal information only as long as necessary for:

  • Fulfilling the purposes in this Policy
  • Meeting legal, tax, and accounting requirements
  • Resolving disputes

Order and transaction records may be retained for up to 7 years.

8. Your Rights

You have the right to request access to, correction of, deletion of, or withdrawal of consent for your personal information. Contact us to exercise these rights.

9. Data Security

We implement reasonable safeguards to protect personal information. However, no method of Internet transmission is completely secure.

10. International Data Transfers


Some third-party service providers may store or process your information outside of Canada. Laws may differ in those countries.

11. Children’s Privacy


Our website is not intended for individuals under 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date. Continued use constitutes acceptance of revised Policy.

13. Contact Information


Privacy Officer
Inobus Online Store
Email: Inobus.store@gmail.com